Maintenance Plans

Your telephone's inside wiring and jacks can become an unforeseen problem. Since wiring is hidden from view, you never know its true condition. It may seem completely reliable but only be hanging on by a thread. SNC offers a wire maintenance plan that's right for you to ease your worries.

Basic Wire Maintenance

Subscribers to our Basic Wire Maintenance Plan will not pay for service call charges or materials if they experience problems with their existing inside phone wiring and jacks. The plan covers repair of inside wiring and jacks for only $1.50 per month. Please note that Basic Wire Maintenance does not cover Internet or video wiring. (Our regular service call rate is $45 per hour plus the cost of materials.)

Our maintenance plans do not cover the hourly service call charges if the problem is found to be in the phone, computer or other customer equipment. Installation of new jacks and other equipment is not covered under the maintenance plans. Damage to wiring and jacks caused by pets, animals, human negligence, vandalism or acts of God are not covered under the plans. Overtime charges may apply if technicians are asked to respond outside normal business hours. Wiring and jacks installed by someone other than SNC must meet industry standards, and the manner in which they are installed must also meet industry standards.

Can we do better?

We’re your local communications company and we want to get better. Did someone at SNC do a great job for you? Have an idea? Have a comment about our services? We want to hear about it. Send us your thoughts and you’ll be entered in our monthly drawing for a $25 service credit.

Let Us Know!

Monthly Drawing Winner


May: Linda Williams

March: Monty Coleman

February: Brandy Pipkin

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