Backup Power Information

Backup Power for Home Phone Services during Power Outages

For many years, your home phone would allow you to stay connected to emergency voice services during a power outage. However, many of today's advanced home phone services require backup battery power to continue functioning during an outage. To avoid a disruption of home voice service during an outage  - and to maintain the ability to connect to 911 emergency services - we at SNC provide, at no cost to our customers, an 8 hour battery backup.  SNC also offers you the option of purchasing 24 hour backup power for your voice services.

What Your Battery Can and Can't Do for You

SNC's backup batteries for telephone  allow you to continue to use your home voice services during a power outage. Without a backup battery or alternate backup source such as a generator, customers will not be able to make any calls, including emergency calls to 911. The only way to maintain the ability to use your phone is by using some form of backup power.  Our backup battery does not provide power to any services other than voice. Home security systems, medical monitoring devices and other equipment will not run on a home phone backup battery.

Purchase and Replacement Options

If you are concerned about being able to contact 911 emergency services during a power outage, an extended duration backup battery may be a good option for you. You can purchase an extended duration backup battery directly through SNC. If you have any questions or simply want to purchase an extended duration backup battery through us, please call 1-402-245-4451, or stop by our office. Our 24  hour backup batteries cost approximately $150  and  can be ordered at our office. If you do not feel comfortable installing your own battery, please call us to make an appointment, and we would be happy to assist you. However, please note that there may be a charge for this service.

Expected Backup Power Duration

Backup batteries are expected to last at least 8 hours on standby power. The backup battery should give you 6 hours of talk time. If you feel that is not enough time, you may extend your standby power by purchasing a 24 hour battery backup.

Instructions for Proper Care and Use of Your Battery

Please follow the more detailed instructions included with your battery for proper use, storage and care of your battery to ensure that it will function as needed during a power outage. If you do not store your battery correctly, it may shorten its useful life. Environmental factors such as temperature can shorten your battery's useful life. We recommend that you store your battery above 41°F and below 104°F.

These batteries are rechargeable, but they will not last forever and should be replaced every 3 to 4 years, or when your device starts to make a loud beeping sound. That sound means that the battery is depleted, and must be replaced. See the instructions above for purchase and replacement options. You should also periodically, as  described in the instructions included with your battery, remove and test your battery to verify both the operation of the backup battery and its condition.



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2020

May: Linda Williams

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